General Introduction
Kani Travel understands the importance of keeping the information about you that you entrust to us confidential and secure (“Customer Information”). The information we collect may include your personal information, such as your name, phone number, email address, credit card information, and other personally identifiable details (“Personal Information”). We prioritize your privacy and take necessary measures to protect your Customer Information, and we use it responsibly. By using our website, contacting us through any distribution channels, or providing your Customer Information to us, you consent to the collection, storage, and processing of your Customer Information as outlined in this Privacy Policy.
Who Controls Your Customer Information?
Customer Information collected by Kani Travel is controlled by Kani Travel, located at 6011 Yonge Street, Toronto, Ontario M2M 2W2, Canada. Customer Information is stored in secure databases managed by Kani Travel and shared with third-party service providers only to the extent necessary to process your travel services.
What Personal Information Do We Collect and How?
We collect Personal Information provided by you through the following methods:
- Purchasing Products and Services: When booking travel, you provide us with your name, email address, phone number, and payment details, including credit card information.
- Contacting Us: If you contact us for any reason (via email, phone, or in person), we will collect your details for communication purposes.
- Website Use and Cookies: We automatically collect technical information when you visit our website, such as your IP address, browser type, and browsing activity. This is primarily used to improve your user experience.
- Competitions, Questionnaires, and Surveys: We may collect Personal Information if you participate in any of our surveys or contests.
Cookies and Tracking Technologies
We use cookies to improve the functionality of our website and to make your browsing experience more personalized. Cookies are small text files placed on your device to store information such as session state and preferences. You can control cookie settings through your browser, but disabling certain cookies may affect your experience on our website.
How We Use Your Customer Information
Kani Travel uses your Personal Information for the following purposes:
- To Fulfill Orders: We use your information to process and complete travel bookings.
- Customer Service: To respond to queries, provide customer support, and offer travel-related assistance.
- Improve Your Experience: Personalize your experience on our website and communicate relevant offers and travel opportunities.
- Internal Operations and Analysis: Analyze website activity to enhance our services and improve your experience.
Sharing Customer Information
We will not sell your Personal Information to third parties. However, we may share your information with trusted service providers, such as airlines, hotels, tour operators, and payment processors, to complete your travel bookings. These third parties are bound by confidentiality agreements and are only allowed to use your Personal Information for the purposes of providing travel services to you.
Security of Your Personal Information
Kani Travel employs robust security measures to protect your Personal Information from unauthorized access, alteration, or destruction. We use SSL encryption protocols and store sensitive data in secure servers. While we take reasonable steps to safeguard your information, please be aware that no method of data transmission or storage is 100% secure.
Your Rights and Choices
You have the right to access, correct, or delete your Personal Information at any time. If you wish to exercise these rights, please contact us at kanitravel.ca@gmail.com. Additionally, you can opt-out of marketing communications by unsubscribing from our emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites, such as hotels or tour operators. Please note that these sites are not governed by our Privacy Policy, and we are not responsible for the privacy practices or content of those external sites.
Retention of Personal Information
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
Kani Travel reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by contacting you via email.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the practices of Kani Travel, you may contact us via email at: kanitravel.ca@gmail.com
